Where2Vibe ("Where2Vibe", "we", "us", or "our") helps people discover nightlife, parties, car meets, bars, clubs, happy hours, and other live events. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have.
We are a small team, and our privacy approach is simple: we collect and use information to operate Where2Vibe, improve the app, keep users safer, support hosts, process tickets and payouts, prevent abuse, and provide the features users expect. We do not sell your personal information as a source of revenue.
Where2Vibe is an event discovery, hosting, ticketing, and community platform. Users can discover events, view event details, interact with event listings, post events if approved as a host, purchase or manage tickets where available, join groups, send group messages, report content, and use other app features.
Where2Vibe provides event discovery and ticketing tools that allow hosts, venues, promoters, organizations, and other event creators to list, promote, manage, and sell tickets to events. Unless Where2Vibe clearly states otherwise, events are hosted, organized, and operated by the applicable host or event creator, not by Where2Vibe.
This Privacy Policy applies to information collected through:
This policy does not apply to third-party websites, venues, payment providers, social media platforms, maps, ticketing links, or services that are not owned or controlled by Where2Vibe.
To make this policy easier to understand, we use a few terms:
Users means anyone who uses Where2Vibe.
Attendees means users who view, save, join, RSVP to, show interest in, buy tickets to, or attend events.
Hosts or Event Creators means users, venues, promoters, organizations, DJs, artists, car meet organizers, or other approved accounts that create, post, promote, manage, or sell tickets for events.
Promoters means users who participate in a Where2Vibe referral, promotion, ambassador, or host-growth program.
A person may be more than one of these at the same time. For example, a host may also attend another host's event.
The information we collect depends on how you use Where2Vibe.
When you create or use an account, we may collect:
Your display name, profile photo, bio, optional Instagram handle, host status, and public event activity may be visible to other users depending on how you use the app.
Your email address and phone number are not shown publicly to other users by default unless you choose to disclose them, use a feature that requires disclosure, or provide them to a host through ticketing, event registration, a form, support, or another feature.
If you grant location permission, we may use your device location to:
Depending on your device settings, this may include precise location or approximate location.
We do not sell your location data. We do not share your personal device location with other users. We do not store a continuous location history.
You can deny, allow once, allow while using the app, or revoke location access through your device settings. Where2Vibe can still work without location permission, but nearby event ranking, distance, map features, and local recommendations may be limited.
We collect content you create, upload, submit, or share through Where2Vibe, including:
Events you post are generally public. Event flyers, event images, event descriptions, host names, event locations, and other event details may be visible to users and may be shared through normal app features.
If you upload images, flyers, logos, or other media, those files may be stored, processed, resized, displayed, reviewed, and shared within the Service based on where you post them. You are responsible for making sure you have the right to upload and share any content you post.
Avoid uploading images or event details that contain private information you do not want others to see.
If you use group features, we collect and store messages and related activity so group members can read and interact with them.
Group messages are visible to other members of that group. Your display name, profile photo, and other basic profile information may be visible to other users in the same group or conversation.
Group owners and members may have certain controls, such as deleting their own messages, removing members, or leaving a group.
Reported messages may be reviewed by Where2Vibe moderators. We may also review messages or group activity when necessary to investigate abuse, enforce our Terms, comply with law, or protect users.
If you use Where2Vibe ticketing or paid event features, we may collect information related to ticket activity, including:
We use third-party payment processors, such as Stripe, to process payments, identity verification, fraud prevention, host payouts, and related financial services.
Where2Vibe does not directly store your full card number, full bank account number, or full payment credentials. Those details are collected and processed by our payment processor according to its own privacy policy and terms.
If you buy, reserve, RSVP to, check in to, or otherwise participate in an event through Where2Vibe, the host or event creator may receive information needed to operate the event. This may include your name, email address, ticket tier, ticket quantity, order status, purchase time, refund status, check-in or scan status, and messages or support details related to that event.
Hosts may use this information to manage entry, verify tickets, communicate event updates, handle event support, manage refunds or cancellations, prevent fraud, and comply with legal obligations. Hosts may not use attendee information in ways that violate our Terms, this Privacy Policy, applicable law, or any consent choices you made.
If you apply to become a host, post events, sell tickets, receive payouts, promote events, or manage event money through Where2Vibe, we may collect additional information, including:
Some payout, tax, identity, and bank information may be collected and stored directly by our payment processor rather than Where2Vibe.
If you participate in a Where2Vibe promoter, referral, ambassador, or host-growth program, we may collect and process information such as:
We use this information to operate the referral program, calculate eligible rewards, prevent abuse, enforce program rules, and resolve disputes.
If you provide a phone number or use SMS-based features, we may collect:
We may use SMS for account verification, security, event updates, ticketing updates, support, host tools, or other service-related messages where enabled.
You can opt out of promotional or non-essential SMS messages by replying STOP where supported. Message and data rates may apply depending on your carrier and plan. Even if you opt out of marketing or promotional messages, we may still send important service-related or legally required messages where allowed by law.
We do not share SMS opt-in consent data or SMS originator data with third parties for their own marketing purposes. We may share limited SMS-related information with service providers as needed to deliver messages, maintain compliance, prevent abuse, or comply with law.
No mobile information, phone numbers, SMS opt-in data, SMS consent records, or text messaging originator opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. This includes SMS consent information collected through the Where2Vibe app, website, account verification, ticketing, payout setup, event management, or support flows. We may share limited SMS-related information with service providers only as needed to deliver messages, maintain compliance, prevent abuse, troubleshoot delivery issues, maintain security, or comply with law.
We collect basic usage and interaction data to understand how Where2Vibe is used and to improve the Service. This may include:
We may use this information to improve event recommendations, help hosts understand event performance, debug problems, prevent fraud, improve retention, and make the app easier to use.
Where2Vibe may show hosts aggregated or event-specific performance information about their own events, such as views, saves, interest, ticket sales, scan counts, or other event analytics.
We may use aggregated, anonymized, or de-identified information about app usage, event trends, search activity, ticketing activity, and feature performance for analytics, safety, business, and product-improvement purposes. This information does not reasonably identify you.
When you use Where2Vibe, we may automatically collect technical information, including:
We use this information to operate, secure, debug, monitor, and improve Where2Vibe.
If you enable notifications, we may store a push notification token from Apple Push Notification service, Firebase Cloud Messaging, Google, or your browser so we can send alerts about events, tickets, groups, moderation, host activity, security, support, and updates.
You can disable notifications in your device settings at any time. Disabling notifications may limit your ability to receive event reminders, ticket updates, address-drop updates, host alerts, group activity, or other time-sensitive messages.
We may receive limited information from third parties when needed to provide the Service, such as:
If another user submits information about you, such as in a report, group message, event role, or support request, we may process that information to operate the Service, investigate issues, or enforce our Terms.
We use information for the purposes described below.
We use information to:
We may use information such as your city or area, event views, saves, interests, categories, search activity, ticket activity, and location if you allow it to:
You can limit location-based personalization by denying or revoking location permission through your device settings.
We may use information to:
We may use payment and ticketing-related information to:
Full card and bank details are handled by payment processors, not directly stored by Where2Vibe.
We may use your information to send:
Even if you opt out of marketing messages, we may still send important non-marketing messages related to your account, tickets, safety, security, support, transactions, or the Service.
Where2Vibe may send you service-related messages about your account, tickets, events, safety, support, moderation, refunds, cancellations, or important updates. These are not marketing messages.
If we send optional promotional or marketing messages from Where2Vibe, you may opt out where required by law.
If we allow hosts, venues, promoters, sponsors, or other third parties to send marketing messages through Where2Vibe or receive your information for marketing, we will do so only where allowed by law and, where required, with your consent. You may opt out of marketing messages without affecting important service-related messages.
Hosts may still contact you about an event you registered for, purchased a ticket to, or otherwise participated in when necessary to operate the event, provide event updates, manage entry, handle cancellations, respond to support issues, or comply with legal obligations.
We may use information to:
We may use manual review, automated tools, or a combination of both to help detect abuse, review content, and enforce our policies. We do not guarantee that every event, message, user, flyer, image, or listing will be reviewed before it appears.
We may use automated tools, including fraud-detection, moderation, security, analytics, OCR, or support tools, to help operate Where2Vibe, detect abuse, review event submissions, prevent fake events, protect users, improve recommendations, and enforce our Terms.
These tools may support human review, but we do not guarantee that every event, message, user, image, or listing will be reviewed before it appears.
We may use information to:
We may create aggregated, anonymized, or de-identified information that does not reasonably identify you and use it for analytics, business, safety, and improvement purposes.
We may use information to:
We share information only in the ways described in this policy.
Certain information may be visible to other users, including:
Do not post content publicly if you do not want other users to see it. Public content may be viewed, saved, shared, screenshotted, or copied by others outside of our control.
If you interact with, RSVP to, join, buy tickets to, or otherwise participate in a host's event, that host may receive information needed to operate the event.
This may include:
Hosts are responsible for how they use information they receive, subject to our Terms, our rules, this Privacy Policy, and applicable law.
We use service providers to help us operate Where2Vibe. These providers may process information on our behalf.
Categories of service providers may include:
These providers are only allowed to use information as needed to provide services to us or as otherwise permitted by law.
When you use ticketing, paid promotions, payouts, or other paid features, payment processors such as Stripe may collect and process payment, payout, identity, tax, fraud-prevention, and transaction information.
Their use of your information is governed by their own privacy policies and terms.
Where2Vibe may receive limited payment-related information, such as transaction status, payment identifiers, payout status, refund status, dispute status, and fraud or verification signals.
If you add a social handle, share an event, click a social link, connect with a third-party platform, or use a feature involving social media, the relevant third party may receive information according to its own privacy policy.
If a host opts into event promotion, paid promotion, or social posting features, event information such as the event name, flyer, date, category, and public event details may be used to promote the event through Where2Vibe channels or supported third-party platforms.
Where2Vibe is not responsible for the privacy practices of third-party social media platforms, venues, ticketing links, websites, or services.
If Where2Vibe offers a feature that allows hosts, venues, promoters, sponsors, artists, brands, or other event partners to receive your information for marketing, we will do so only where allowed by law and, where required, with your consent.
If you choose to opt in to marketing from a host, venue, promoter, sponsor, or other third party, that third party may use your information according to its own privacy practices. You should review that third party's privacy policy if available.
You may opt out of optional marketing communications where required by law. Opting out of marketing does not stop important service-related messages about your account, tickets, safety, support, transactions, or events you participate in.
If you join a group, your display name, profile photo, and other basic profile information may be visible to other group members.
Messages you send in a group are visible to members of that group. Reported group content may be reviewed by Where2Vibe for moderation, safety, support, legal, or enforcement purposes.
We may disclose information if we believe it is reasonably necessary to:
If Where2Vibe is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, user information may be transferred or disclosed as part of that transaction, subject to this Privacy Policy or a policy with similar protections.
We may share information with lawyers, accountants, auditors, insurers, security consultants, financial advisors, or other professional advisors when reasonably necessary for business, legal, compliance, security, or risk-management purposes.
We do not sell your personal information for money.
Some privacy laws define "sale" or "sharing" broadly to include certain advertising, analytics, cookies, pixels, or similar technologies. If we use technologies that are considered a "sale" or "sharing" under applicable law, you may have the right to opt out as described in the "Your privacy choices" section below.
Our website may use cookies, local storage, pixels, or similar technologies to:
This may include information such as pages visited, links clicked, referring websites, browser type, device type, IP address, and timestamps.
Where used, cookies or similar technologies may include:
You can control cookies through your browser settings. Some website features may not work correctly if cookies are disabled.
At this time, Where2Vibe does not use full mobile app session replay unless we specifically disclose that feature in an updated policy.
Depending on where you live, you may have rights regarding your personal information. These may include the right to request:
You can make a privacy request by emailing support@where2vibe.com.
We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising privacy rights.
Some requests may be limited where fulfilling the request would affect another person's rights, interfere with security or fraud prevention, prevent us from providing a service you requested, or conflict with legal, tax, accounting, safety, dispute-resolution, or compliance obligations.
You can delete your account at any time:
When your account is deleted, we remove or deactivate your profile, push tokens, and personally identifying account fields.
Some content may be removed, anonymized, or retained depending on context. For example:
Account deletion requests are processed within 30 days unless a longer period is required or permitted by law.
We keep personal information for as long as reasonably necessary to provide the Service, operate Where2Vibe, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, support safety, maintain business records, and protect our rights.
Retention periods may vary depending on the type of information.
For example:
If an account, host, promoter, event, ticket purchase, payout, referral, or other activity is connected to fraud, abuse, chargebacks, fake events, unauthorized event posting, policy violations, or safety concerns, we may retain limited information for longer where reasonably necessary to prevent repeat abuse, enforce our Terms, resolve disputes, comply with law, or protect Where2Vibe, users, hosts, venues, and the public.
We use reasonable technical and organizational measures designed to protect personal information, including HTTPS, access controls, encrypted database storage where appropriate, monitoring, and limiting access to personal information to authorized personnel or service providers.
No system, app, website, database, or internet transmission is 100% secure. We cannot guarantee that unauthorized third parties will never defeat our safeguards. If we learn of a data breach requiring notice, we will notify affected users or regulators as required by law.
You are responsible for keeping your account secure and for using trusted devices and networks when accessing Where2Vibe.
Where2Vibe provides reporting and blocking tools to help users control their experience.
You can report an event, profile, message, group, or other content through the app or by emailing support@where2vibe.com.
Reports may be reviewed by our moderation team. We may use reported content, account information, device/log information, messages, event details, and related activity to investigate reports and enforce our Terms.
You can block users through the app where available. Blocked users cannot message you or interact with your content through blocked features.
Where2Vibe support is not an emergency service. If there is an immediate threat, emergency, crime, injury, or unsafe situation, contact local emergency services, venue staff, or the event organizer directly.
We do not authorize third parties to scrape, copy, harvest, extract, commercially reuse, train AI systems on, or republish user content, event listings, host profiles, user profiles, group content, flyers, images, analytics, ticketing data, or other Service data without our permission.
We may use technical, legal, and operational measures to detect, prevent, and respond to scraping, abuse, unauthorized automation, and misuse of Where2Vibe data.
Where2Vibe is not directed to children under 13, or a higher age where local law requires it.
If you are under the age of majority in your location, you should use Where2Vibe only with permission from a parent or legal guardian where required by law.
Many events listed on Where2Vibe may be 18+, 21+, or otherwise age-restricted. Users and hosts are responsible for following all laws, venue rules, ID requirements, and age restrictions.
If you believe a child has created an account or provided personal information, contact support@where2vibe.com and we will take appropriate steps to remove it.
Where2Vibe may contain links to third-party websites, ticketing platforms, maps, venues, promoters, social media pages, payment providers, or other outside services.
We are not responsible for the privacy practices, content, security, policies, purchases, refunds, ticket availability, event entry, venue rules, or actions of third parties.
If you interact with a third-party service, that third party's privacy policy and terms apply.
Where2Vibe is operated from the United States. If you use the Service from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.
Those countries may have data protection laws different from the laws in your location. Where required, we use appropriate safeguards for international transfers of personal information.
Depending on your state of residence, you may have additional privacy rights, such as the right to know, access, correct, delete, or receive a copy of certain personal information, and the right to opt out of certain targeted advertising, sale, or sharing of personal information.
Where2Vibe does not sell personal information for money. If any analytics, advertising, cookies, pixels, or similar technologies we use are considered a "sale" or "sharing" under applicable privacy laws, you may request to opt out by contacting us at support@where2vibe.com.
We will not discriminate against you for exercising your privacy rights.
We may update this Privacy Policy from time to time.
If we make material changes, we will post the updated policy and update the "Last updated" date. We may also provide additional notice, such as through the app, website, email, or other communication.
Your continued use of Where2Vibe after an updated policy becomes effective means you accept the updated policy.
If you have questions about this Privacy Policy, privacy requests, account deletion, data access, correction, deletion, or other privacy concerns, contact us:
Email: support@where2vibe.com.
For urgent safety concerns, contact local emergency services first. Where2Vibe support is not an emergency response service.