Where2Vibe

Support & Contact

We're a small team and we read every message.

support@where2vibe.com
Typical response: within 24 hours.

Common requests

Delete my account - in the app, open Profile > Settings > Delete Account and confirm. You can also email support@where2vibe.com from the email address on your account with the subject line "Delete my account".
Report an event, profile, message, or group - tap the Report button on the item, or email support@where2vibe.com with details and a screenshot. We respond within 24 hours.
Block a user - open the user's profile and choose Block. Blocked users cannot message you or interact with your content.
Remove my event - open the event in the app and tap Delete. If you can't access the account, email us from the address used to post it.
Login problems - make sure you're using the same Google account you signed up with. If you're still stuck, email us with your name and the approximate date you signed up.
Refund / billing - All ticket sales through Where2Vibe are final. Buyer-initiated refunds are not available in the app. Refunds are handled by the event host or Where2Vibe support. To request a refund, contact the event host directly or email support@where2vibe.com.
Privacy request - email support@where2vibe.com if you want to access, correct, delete, or ask questions about your personal information.
Business, venue, host, or partnership inquiries - email support@where2vibe.com with your venue, organization, or event name.

For emergencies or immediate safety threats, contact local emergency services first. Where2Vibe support is not an emergency response service.

For urgent safety concerns or to escalate a moderation report, email support@where2vibe.com with "URGENT" in the subject.